Frequently Asked Questions

Everything you need to know about shopping with SACHA DRAKE.

How do I determine the best size for me?

We provide a comprehensive size guide on each product page. Our designs often feature premium stretch fabrics and adjustable wraps to ensure a flattering fit across different body shapes.

What is your return policy for online orders?

We offer returns on full-priced items within 14 days of delivery for a refund or exchange, provided the garment is unworn with all tags attached. Sale items may be eligible for store credit only.

How long will it take to receive my order?

Standard shipping within Australia typically takes 3-5 business days. Express shipping is available for faster delivery, and international shipping times vary by destination.

Are your garments made in Australia?

SACHA DRAKE is proud to be a Brisbane-based label. While we source unique fabrics globally, a significant portion of our collections is designed and manufactured locally in Australia.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make a change, please contact our customer service team immediately, and we will do our best to accommodate your request before dispatch.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and flexible payment options including Afterpay and Klarna for our Australian customers.